Frequently Asked Questions
How do we start a private label project?
Share product categories, destination market, quantity, finish and packaging requirements. Work against agreed specifications and a written quotation.
How are market approvals confirmed?
Check approval scope against the specific model, material and sales market. No product approval is assumed by this template.
Can we discuss a custom design?
Use the drawing review or joint development process. Confirm tooling ownership, confidentiality, cost and timing in writing.
Quality, Finishes & Projects
How is inspection arranged?
Agree the model, test plan, sampling method and acceptance criteria before maintaining actual records and reports.
How is a finish sample approved?
Agree the substrate, process, colour tolerance and testing conditions against a jointly approved physical sample.
What information is needed for a hotel project?
Provide a bill of quantities, installation drawings, water pressure, destination market and phased delivery plan.
What defines after-sales coverage?
Confirm coverage against the sales agreement, model, environment and maintenance records. No term or compensation is assumed.